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Technical Consultant


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London,United Kingdom                            




£60000 - £67500/annum annual company bonus

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Job Description:

Our client is an award-winning, worldwide leader in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions. For over 20 years, the company has expanded its solution offerings in Customer Communications Management, Enterprise Output Management, Enterprise Content Management and Document Accessibility markets. They are dedicated to helping organizations improve their customer communications delivery systems so people can receive their documents in their format and channel of preference. Positioned at the forefront of technology, they are a North American Deloitte Technology FAST 500 company and have been listed for the past 7 years as a Branham 300 Top ICT Companies in Canada. They represent an exciting high growth company with a lot of opportunity. Their culture is described as fun, diverse and fast-paced with an inherent drive to make an impact and deliver innovation in technology. They recognise and value that their employees make the difference and they have the awards and recognition to demonstrate it. POSITION DESCRIPTION: In this role you will be supporting partners and direct customers all around the world but primarily in the EU. You will be working with global-class partners including IBM, Xerox, Canon as we revolutionize the document delivery market. Analyze information to determine, recommend, plan and installations of a new system or modification of an existing system. You will bring with you a high energy solution driven mentality along with pre-sales and extensive experience working in a solutions and technology environment. POSITION REQUIREMENTS: (Successful candidate will ideally possess all of the following) You will have responsibility for all aspects of the services process including: * Confer with project managers, pre-sales teams, customers and/or company appointed, to obtain or distribute information on specifications, limitations, and capabilities of our software products. * Consult with engineering, development, and management staffs to evaluate software and system failures, develop specifications and performance requirements and resolve customer problems. * Develop and conduct software system testing and validation procedures. * Evaluate factors such as performance requirements, cost constraints, and need for availability, to determine hardware configuration. * Store, retrieve, and analyze data for analysis of software capabilities and requirements. * Advise customer about, perform analysis, install and configure and assist support on maintenance of software and system components * Consult with customers and/or other departments on project status, proposals and technical issues such as software design and maintenance. * Prepare reports, correspondences, and update problem tracking system concerning project/problem specifications, activities and status. * Train or advise users to use new or modified software components. * Contributing to ideas for marketing, new products, business opportunities and system improvements. The position reports directly to the Manager of Pre-Sales in North America and will be a work from home opportunity * Experience working with internal teams such as sales, development and product management and others to ensure that feedback from clients is addressed and the products are meeting current client needs * Understanding of different programming languages and scripting skills a plus * Scripting ability a plus: either (Python, REXX, VB, etc.) * Computer OS knowledge, MVS ZOS, Windows, Linux, AIX, and Solaris. * Ability to install software on and strong skills with some or all of the operating systems * Web Application deployments (TomCat, GlassFish, etc.) * Database structure and knowledge. Oracle, SQL, and MySQL knowledge * Proven ability to work as a satellite employee * Knowledge of enterprise production printing products and technologies a plus. * Ability to work to deadlines and manage time. * Working knowledge of common software applications and uses; including Operating Systems, MS Office Applications, Internet Browsers, and Adobe Acrobat. Ability to learn new software applications as they appear in the market and stay current with technology. EDUCATION: * Bachelor’s degree in a closely related field. Experience may be substituted for a degree experience in related field are preferred. Please note that this is a remotely based contractor position with home working and the expectation that the successful candidate will hold their own limited company
Company Info
10 Waterfront Business Park

Phone: 01252 810995
Web Site:

Company Profile